Your privacy and data security are our top priorities
We collect information you provide directly to us when booking VR sessions, creating accounts, or contacting us. This includes your name, email address, phone number, payment information, and preferences for VR experiences.
Your information is used to process bookings, provide VR services, send booking confirmations, process payments, improve our services, and communicate with you about your experiences and our offerings.
We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, such as payment processors and booking systems, under strict confidentiality agreements.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is processed through secure, encrypted channels.
During VR sessions, we may collect gameplay data, movement patterns, and performance metrics to enhance your experience and improve our content. This data is anonymized and used solely for service improvement purposes.
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website usage. You can control cookie settings through your browser or our cookie banner.
Our website may integrate with third-party services for payments, analytics, and booking management. These services have their own privacy policies, and we encourage you to review them.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for accounting purposes.
If you are in the European Union, you have rights including access to your data, rectification, erasure, portability, and the right to object to processing. Contact us to exercise these rights.
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Your information may be transferred to and processed in countries other than Ukraine. We ensure appropriate safeguards are in place to protect your information during such transfers.
We may send you promotional emails about new VR experiences, special offers, and events. You can opt out of these communications at any time by clicking the unsubscribe link in our emails.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date.
If you have questions about this Privacy Policy or our data practices, please contact us at:
This Privacy Policy is effective as of January 1, 2025, and was last updated on January 1, 2025.